Customer Service


Whenever you need user support or technological assistance, STEINERT US is there for you.  

Focused on customer satisfaction, our North American production department repairs all products to the factory specifications.  We also offer extensive Service Agreements, with technicians trained to work on your specific equipment, and preventative maintenance programs like our Rotor Exchange Program.

If we don’t have a critical spare part in stock, it will be shipped to you for free.  Additionally, our eddy currents, magnetic drums, magnetic head pulleys and suspension magnets have a standard 24-month warranty

Call us for fast service, 800.595.4014.  Download our Service Capabilities Reference Sheet to keep by the phone.